Terms & Conditions

Business Details:

Website Name: Rkagency.shop

Industry: Online Supermarket / E-commerce (Groceries, Household items, Daily essentials).

Location/Jurisdiction: [Insert Your City, State, Country, e.g., Bhopal, Madhya Pradesh, India].

Contact Email: [Insert Support Email, e.g., support@rkagency.shop].

Please include the following essential clauses:

Introduction: Acceptance of terms by using the site.

User Account: Responsibilities regarding password security and age restrictions (18+).

Products & Pricing: Disclaimer that prices can change, and product images are for representation only. Mention that fresh produce weights may vary slightly.

Orders & Payments: How orders are processed and accepted payment methods.

Shipping & Delivery: Delivery timelines, delivery slots, and shipping charges policy.

Returns & Refunds Policy: Specific rules for perishable goods (vegetables/fruits) vs. non-perishable items. (e.g., "Perishables must be checked at delivery; non-perishables have a [Insert Days] day return window").

Cancellation Policy: Rules for cancelling an order before it is shipped.

Intellectual Property: Ownership of the Rkagency logo and site content.

Limitation of Liability: The site is not liable for indirect damages or service interruptions.

Governing Law: Mention that disputes are subject to the laws of [Insert Jurisdiction].

Changes to Terms: Right to update these terms at any time.

Tone: Professional, clear, and legally compliant for an e-commerce business.